Procurement and Delivery
Tell us what to buy. We source it from the right market, photograph every item before purchasing, send receipts, package everything professionally, and deliver it to your family.
Professional Nigerian ground services
Someone Is Going There For You.
Root Network deploys professional, verified field associates across Nigeria to deliver your care packages, check on your parents, pay your family's bills, inspect your property, and handle what distance makes impossible.
With full photographic evidence for every single mission.
We go there.
A real person physically travels to the location.
We document it.
Photos, receipts, reports, and check-ins for every mission.
You judge the proof.
No two-word update. No guessing. Evidence in your hands.
The truth
The informal arrangement almost always fails. Here is why.
You asked someone you trusted. A cousin who agreed immediately and meant it. A family friend who was visiting Nigeria that month. A community contact whose number you found in a group.
They had every intention of helping. But they had no protocol. No check-in system. No documentation. No accountability structure. And on the day it mattered, something came up and nothing happened.
Root Network is the structure: trained field associates, written briefs, check-ins, receipts, photos, and a documented evidence package before the day ends.
Not a two-word update. Proof.
What Root Network handles for you
Start with procurement. See the full system we are building.
Bill Payments
Send the funds and payee details. We process the payment, send the receipt within thirty minutes, and confirm the account has been credited.
Welfare Checks
A trained associate visits your family member, conducts a structured welfare assessment, records consent-based evidence, and reports back.
Property Inspection
We visit your Nigerian property, document observable conditions with timestamped photos, and produce a written inspection report.
Document Collection
We represent you at Nigerian offices for document submission, follow-up, or collection. Every step is documented and reported.
The base service
Every $45 procurement order includes all of this.
The handling fee covers the complete service. Item costs are charged separately at verified market price, confirmed in writing before any purchase is made.
Shopping List ConfirmationEvery item, quantity, brand preference, and substitute confirmed before we spend.
Budget AgreementIf a price exceeds the estimate by more than 10%, we stop and ask.
Pre-Purchase PhotographYou see the item at the vendor's stall before money changes hands.
Receipt Within 30 MinutesEvery receipt is sent to your WhatsApp shortly after purchase.
Expiry Date VerificationFood, supplements, and perishables are checked before purchase.
Complete Order PhotographAll items are laid out and photographed before packaging.
Professional PackagingYour order is sealed and presented like it came from somewhere serious.
Delivery ConfirmationThe package is photographed at the moment it reaches your family.
Recipient AcknowledgementThe associate confirms that nothing is missing or damaged before leaving.
Full Delivery ReportWhat was bought, where, at what price, who received it, and when.
Permanent Evidence Vault EntryEvery photo, receipt, and report is stored for future portal access.
What to send
Start with a category, a package, or a custom list.
Most first orders should not begin with a blank page. Pick from a category menu, choose a ready package, or send a custom list once you already know exactly what you want handled.
The Category Menu
Choose the area: provisions, baby items, personal care, household goods, school supplies, or occasions.
The Package
Pick a ready Root package, make small changes, approve the final brief, and we execute.
The Custom Order
Send the exact list, quantities, brand preferences, recipient details, and delivery instructions.
Ready starting points
Seven packages built around real family moments.
Package contents are starting lists, not rigid boxes. Items can be added, removed, or swapped before the final quote. The $45 handling fee is separate from item costs.
Monthly Provisions
The dependable monthly top-up for a family kitchen.
- Rice, garri, palm oil, vegetable oil
- Crayfish, stockfish, sardines, seasoning
- Milk, Milo or Horlicks, tissue
Birthday Package
Make their birthday feel remembered from wherever you are.
- Cake, drink, sweet treat, or small gift
- Printed card with your message
- Occasion packaging and delivery proof
Care Package
Provisions plus personal care for daily comfort.
- Rice, palm oil, crayfish, sardines, milk
- Black soap, shea butter, lotion, toothpaste
- Useful for parents, siblings, and close family
Christmas Hamper
The bigger festive package families wait for all year.
- Richer provisions, drinks, treats, and staples
- Christmas card with your message
- Premium festive presentation
New Baby Package
Practical support for the newest member of the family.
- Diapers, wipes, lotion, powder, baby food
- Baby clothing, blanket, or feeding bottle
- Good for naming ceremonies and baby support
School Package
Everything needed when school resumes.
- Exercise books, pens, pencils, math sets
- School bag, lunch box, calculator if needed
- Best for January and September resumption
Parent Care Package
For the parent who says they are fine, but you know they need things.
- Food provisions and personal care
- Comfortable slippers, rechargeable lamp, mosquito net
- Optional non-prescription health items
How it works
From your WhatsApp to their door.
1
You tell us what you need
Send a WhatsApp message. Describe the situation, the city, the recipient, and the list.
2
We confirm every detail
Scope, cost, timeline, substitutions, and the evidence you will receive are confirmed in writing.
3
Payment confirms the mission
You pay through a secure payment link. Nothing happens without your written approval.
4
We deploy and document
The associate buys, receipts, photographs, packages, travels, and checks in at each stage.
5
Your evidence package arrives
Photos, receipts, written report, delivery proof, and a permanent Evidence Vault entry.
What you actually receive
Not a message that says everything is fine. Evidence that it is.
When Root Network completes a mission, you receive a documented evidence package: a permanent record of exactly what happened, created in real time by the associate at the location.
You are not asked to trust us. You are given the evidence to make your own judgment.
Why Root is different
We do not work informally. We work professionally.
We go there.
A real person physically travels to the location. Not a phone call. Not a remote arrangement.
We document everything.
Every mission produces evidence. You are not asked to trust our word.
We tell you the truth.
Reports reflect what was actually observed, not what softens a difficult finding.
We protect your money.
Every naira sent for a purchase or payment is tracked against the named purpose and documented.
Straightforward pricing
Choose one order, or keep Root on standby.
Use the $45 one-off order when you need help occasionally. Choose a subscription when you already know your family will need procurement support every month. Subscription prices are shown as monthly equivalents, but billing happens by the cycle listed on each plan.
One Procurement Order
$45
Handling fee per order. Item costs are charged separately at exact market price and confirmed before any purchase is made.
How billing works
Essential and Essence are billed quarterly. Complete is billed annually and includes two months free. Item costs are never bundled into the subscription; they are quoted, approved, receipted, and passed through separately.
Root Essential Procurement
$40/month
Billed quarterly at $120 every 3 months.
Best for one recurring family support order each month.
- One complete procurement order
- Stored recipient profile
- Monthly market price alert
- Priority 12-hour acknowledgement
- Rate lock for 12 months
Root Essence Procurement
$70/month
Billed quarterly at $210 every 3 months.
Best for families who need two orders or more personal touches.
- Up to two complete orders
- Everything in Essential
- Personalised handwritten note
- Video delivery moment on one order
- Dedicated personal shopper
- Occasion reminders
Root Complete Procurement
$130/month
Billed annually at $1,300. You get 2 months free.
Best for clients who want Root continuously available for the year.
- Up to four complete orders
- Everything in Essence
- Video delivery moment on every order
- After-delivery wellbeing note
- Split delivery up to two locations
- Monthly market report
- Annual procurement summary
Coverage
Currently operating in Lagos.
Root Network is currently operating in Lagos State with expansion to the South West, North/FCT, and South East underway.
If your family is in a state not yet covered, contact us. We maintain a priority waitlist for every expansion region and reach out when we go live.
Before you WhatsApp
The questions people ask when they are almost ready.
What happens after I WhatsApp Root Network?
A person replies. We ask what is going on, what you need bought or delivered, who should receive it, and where it needs to go. Then we send a written brief with the list, budget, timeline, fee, and evidence you will receive. Nothing starts until you approve it in writing.
Why is this better than sending money to a cousin?
Your cousin may mean well. That is not the issue. The issue is structure. Root gives the job a brief, a budget, check-ins, receipts, delivery proof, and someone accountable for closing the loop.
What exactly does the $45 handling fee cover?
It covers confirming your list, checking market prices, sourcing the items, photographing items before purchase, collecting receipts, packaging the order, sending departure updates, delivering it, confirming receipt, and writing the delivery report.
How are the subscription plans billed?
Root Essential is $40/month, billed quarterly at $120. Root Essence is $70/month, billed quarterly at $210. Root Complete is $130/month, billed annually at $1,300, so you get two months free. Item costs are quoted and paid separately for each order.
Do you make money from the item prices?
No. Root earns the service fee. Item costs are passed through at market price. You see receipts, and any unspent balance is accounted for in the financial summary.
What if the market price is higher than expected?
If an item costs more than the approved estimate by over 10%, we pause. You get the update and decide whether to approve it, change the item, or skip it. We do not spend above your approval.
What if an item is not available?
We tell you before replacing it. If there is a sensible substitute, we send the option for approval. If you do not want a substitute, the item is skipped and the money assigned to it remains unspent.
What proof do I actually receive?
You receive item photos, receipt photos, an assembled-order photo, a sealed-package photo, delivery proof, recipient acknowledgement, and a short report showing what was bought, where, when, and for how much.
What if my family member is not home?
We confirm availability before delivery. If they are unexpectedly unavailable, we contact you for the next instruction. We do not leave packages with random people or improvise without approval.
Can Root buy anything?
No. We do not buy illegal items, unsafe items, or prescription medication without a valid prescription. If something on your list creates a risk, we say so before accepting the job.
Who sees the photos, receipts, and recipient details?
You and the Root operations team handling the mission. We use the information to complete and document the job. We do not share family details or mission evidence publicly without written permission.
What if Root makes a mistake?
We document the issue, explain what happened, and fix what is within our control. If a purchase, handoff, or delivery problem is caused by our execution, we treat it as an operations failure, not your problem to chase.
Where is Root operating right now?
Lagos first. If your family is outside current coverage, WhatsApp us anyway. We will tell you plainly whether we can serve the location now or add it to the expansion waitlist.
WhatsApp us now
Someone should be there for your family. We can be that someone.
Send us a message on WhatsApp. Tell us what is going on at home. We listen before we say anything.
WhatsApp number
+234 807 778 6053
We respond within 2 hours, 7 days a week. No commitment required. No form to fill. Just a conversation.
WhatsApp Us Now - +234 807 778 6053